All payments on our website are processed exclusively through the PayFast secure payment system.
Customers are required to complete the full payment via PayFast in order to confirm and process their orders.
All payments are accepted only through PayFast
Customers must pay the full order amount via PayFast
Order processing begins only after successful payment confirmation
Cash on Delivery or any other external payment methods are not accepted
All transactions are secure, trackable, and fully transparent
Our goal is to provide a safe, simple, and reliable online shopping experience for every customer.
All payments will be received in the name of:
Hibro Associate SMC Private Limited
Advance Payment Requirement
Orders will only be processed after receiving 100% advance payment.
No additional or hidden charges will be applied other than the courier charges (if applicable).
Refund Policy
If the delivered product is defective, damaged, or materially different from what was ordered, the customer may request a refund within 14 days of receiving the product.
After verification, the payment will be refunded accordingly.
Opened or Used Products
Products that have been opened, used, or damaged by the customer will not be eligible for refund.
Size Exchange Policy
If there is a size issue, the product may be exchanged for the correct size.
In case of exchange due to size change, the courier charges for returning and resending the product will be paid by the customer.
Processing of Orders
Orders are processed after payment confirmation.
The company reserves the right to cancel or refuse any order in case of incorrect information or payment issues.
Company Information
Payments and order processing are handled by Hibro Associate SMC Private Limited.
